• Glen Allen, VA, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, 401(k) with match, ESOP, PTO

Primary Function:    

Post daily batches of incoming rent payments and commission receipts paid by wire, ACH or check.  Process electronic and paper deposits.  Collect and record tenant COI's and sales reports. Prepare and invoice property reconciliations and miscellaneous charges.



Three to five years related work experience. 



Prior accounts receivable experience, ability to reconcile accounts and identify variances, must be highly organized and detail oriented.    The hours for this position are M-F 8:30 am 5:00 pm with additional alternating Saturday hours required during peak busy season late January thru mid-April.



 Accounts Receivable

  • Apply checks, ACH and wire payments to tenant accounts
  • Resolve discrepancies between payment amounts and charges
  • Access multiple bank sites/lockboxes to obtain deposit records.
  • Process all Online Check Deposit files to deposit funds electronically or prepare paper deposits.
  • Apply monthly management fee payments in A/R system

 Sales Reports and Percentage Rents

  • Apply monthly sales to tenants account
  • Provide copies of sales reports to agents and property owners
  • File sales reports in tenant overage files
  • Bill percentage rent to tenants on a monthly basis
  • Prepare and mail letters to tenants who have not reported their sales and follow-up with phone call as needed.

 Certificates of Insurance

  • Prepare and mail monthly letters to tenants requesting a current certificate of insurance
  • If needed, prepare and mail second request. Follow up with a phone call to the insurance agent if available or to the tenant directly
  • If a certificate is not received, send a certified letter to the tenant with a copy to the agent and landlord
  • Input certificate of insurance expiration dates in lease administration system
  • Request corrected certificates of insurance as required

 Pass-Through Preparation & Invoicing

  • Prepare and invoice annual expense reconciliations for assigned properties
  • Enter appropriate charges and/or credits on tenant accounts, copy and distribute reconciliation schedules as required
  • Assist with annual real estate tax billings to tenants
  • Utility billings on monthly, quarterly or annual basis as required by property owner

 Monthly Reporting or Invoicing

  • Prepare and mail monthly rent increase letters
  • Prepare and mail monthly invoices to tenants
  • Run rent up process on the 8th of each month or as property requires.

 Miscellaneous Duties

  • Assist manager and lease administrator with the reconciliation of problem accounts
  • Breakdown separate check stubs, batches and file
  • Inventory and maintain adequate supply of letterhead
  • Assist co-workers with day to day questions
  • Other projects and duties as requested by management


All other tasks and duties as assigned, with dates to be agreed upon.


Cushman and Wakefield | Thalhimer is an Equal Opportunity Employer.

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